Terms and Conditions

Every good relationship has some ground rules. The following rules bind both of us together in beautiful symmetry. They're here to protect both of us, and most of them are law. Shall we get started?

Our company

This bit's on every page because it's so important, but here it is again just in case you've never scrolled down that far!

Our company was registered in England and Wales in March 2011 as WizPip Limited with companies house. We were issued a registered number of 7570510. We also applied for a VAT number, and were given 110129966. Our registered address is Unit 4 Vista Place, Coy Pond Business Park, Ingworth Road, Poole, BH12 1JY.

Privacy

Privacy is such an important part of who we are, and that's why most websites put their privacy stuff on its own special page. We're no different; here's our Privacy Policy.

Cookies

Mmm, tasty. But these cookies are not for eating (boo!). As set out by the EU regulation commonly known as the 'cookie law', we've put this on a separate page too! View how We use Cookies.

Third parties

We may link to other websites but cannot take any responsibility for them. We'll do our best to make sure that these sites are relevant and safe at the point we reference them, but there's always a possibility that they'll change or be compromised in the future. We recommend you use a browser with built in security when browsing the web, such as Google Chrome. Stay safe out there!

Disclaimer

We'll do our best to make sure everything is right, but we accept no liability and make no endorsements or guarantees for things that we refer to, or that you find via links from us.

Our liability

We do our best to make sure that our content is correct, but we can't be held liable for damages arising from the use of our site and information contained within it. Sorry about that.

To the extent permitted by law, we, our employees, affiliates, agents, or other representatives, shall not be held liable for any indirect or consequential damages from any means including loss of profit, loss of confidential information, or business interruption, arising from your use of our website or services.

Compensation

You indemnify us against any loss or damage suffered as a result of any breach by you of any of these terms and conditions.

Termination

This one sounds scary, but we may terminate your use of our site at any time without notice. So behave.

Law

The internet is a largely unregulated playground. There are laws designed to protect and help users, but some websites don't even bother to fulfil the basics of these. We'll do our best to follow all of our obligations within the law, even if other developers and agencies don't.

Equality Act 2010

All websites must be accessible, and to that end we check our code and design with accessiblity tools to achieve a WCAG 2.0 Level AA level of accessiblity. This law is broken by almost every website out there; does your current site comply?

Companies Act 2006

This one requires us to tell you about our company number, address, place of registration, etc. If you find a company missing this information from their website, they're breaking this law.

Data Protection Act 1998

We only use SSL / TLS (HTTPS) to transmit and receive data to and from you. We store anything you send us in a secure way behind industry standard firewalls and encryption where appropriate. Passwords are all irreversibly hashed using the current strongest recommended hashing algorithm. We store and delete your information as required by this law. Remember folks, don't fill in forms with personal details (or passwords) if there's no HTTPS padlock.

Privacy and Electronic Communications Regulations 2003 (PECR)

This is the one that makes us warn you about cookies. It also contains rules for people collecting your details for marketing purposes. We promise not to spam you unless you specifically ask us to.

Consumer Contracts Regulations 2013

This replaces the distance selling regulations. It requires the clear, accurate description of products and prices for products that you sell online, and how to deal with refunds, delivery, etc. Any communication we have with you will be clear with no hidden charges.

UK Advertising Codes

Adverts on the internet must not be misleading, harmful, or offensive. The ASA will impose various sanctions against the providers of adverts like these, so make sure you're not telling any porkies or allowing others to do so on your site!