Safari 5

Apple released Safari 5 today but unfortunately it wasn’t quite as successful as they’d hoped. For several people running Windows (myself included) the following error appears when trying to launch it:

The procedure entry point JSValueMakeFromJSONString could not be located in the dynamic link library JavaScriptCore.dll

The procedure entry point JSValueMakeFromJSONString could not be located in the dynamic link library JavaScriptCore.dll

Thanks for that, Apple. I guess the Windows release wasn’t tested very well. Hopefully they’ll release an update to fix this issue soon. And knowing Steve, someone will lose their job and then be shot and run-over in a series of unfortunate events.

Update

To solve this issue do the following:

  • Uninstall Safari
  • Uninstall Apple Application Support
  • Delete the folder C:\Program Files (x86)\Safari
  • Delete the folder C:\Program Files (x86)\Common Files\Apple\Apple Application Support
  • Reinstall Safari

You *must* delete those folders because the installer is ‘clever’ and won’t overwrite existing files. The Uninstaller on the other hand is rubbish and leaves most of the files on your disk (hence an uninstall and reinstall without deleting the folders won’t work).

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10 Responses to “Safari 5”

  1. Chris T. says:

    Thank you!!

  2. Ralph says:

    what if we don’t have the file
    Delete the folder C:\Program Files (x86)\Common Files\Apple\Apple Application Support

    and it still won’t open it.

  3. Guus Jansen says:

    Answ:
    For me the instruction given before was not solving the problem.

    I solved the problem by uninstalling other apple-windows software from earlier versions, with the normal Windows programs support program from the configuration window.

    • Uninstall with Windows program support:
    o Safari
    o Apple Application Support
    o Apple Software Update
    o Bonjour

    Then I reinstalled Safari from a fresh download,and that solved the problem for me, without any deletion of folders!

  4. Phillip Parr says:

    It would seem there’s lots of ways this can go wrong!

    @Guss Thanks for your solution, hopefully that’ll help some other people too :-D

  5. Kim says:

    Thank you。have been successfully resolved the problem.

  6. ritwick says:

    I am using windows 7. I could not locate the following:

    C:\Program Files (x86)\Safari
    C:\Program Files (x86)\Common Files\Apple\Apple Application Support

    Instead I removed:
    C:\ProgramData\Apple\Installer Cache\Apple Application Support
    and
    C:\Program Files\Safari

    That did it for me.

  7. Sean S says:

    Thanks. Safari QA really is rubbish. I’ve had at least one show stopping issue with every installation of v4 or v5 across my 5 Windows PCs.

  8. Worked like a charm! Thank you!!

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